Important COVID-19 Information
In light of this uncertainty, we will be closing for four weeks from Saturday the 21st of March. We hope to resume back as soon as possible. Please e-mail the practice for question and ongoing treatment management.
We will have arrangements in place to answer the phone from 9am-2pm daily and will have access to our practice e-mail to help.
Our patients’ and team members’ safety and well being are our utmost priority, and we are taking every step to ensure that we minimise the risks of COVID-19.
We are ensuring that all best practices and government recommendations are being followed to help prevent the spread and impact of the Coronavirus.
During this time, our staff and clinicians will endeavour to provide the same high level of service that you have come to expect.
We ask that any patients who are feeling unwell or have possible symptoms of COVID-19 to refrain from entering the practice. We have a similar policy for staff and suppliers/contractors.
Stay at home if you have either:
a high temperature – you feel hot to touch on your chest or back
a new, continuous cough – this means you’ve started coughing repeatedly
To find out what to do if you think you have symptoms, please visit Coronavirus symptom checker.
For up to date information about Coronavirus (COVID-19) visit the UK Department of Health and Social Care.
The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
What we are doing at SW1 Dental
New COVID-19 practice policy is implemented and all clinicians follow The Public Health England guidance on COVID-19 precocious
A new telephone script is implemented to screen for potential symptoms/concerns before the appointment
A notice board is at the reception states the information on COVID-19. All patients can read/screen symptoms before the appointment
Hand sanitisers are available for you at any time
All commonly used areas are wiped with disinfectant thoroughly at least twice a day. These include all door handles around the reception, lift buttons, card machines, etc.
All non-essentials (e.g magazines) are removed from the waiting areas to reduce the cross-contamination risk
Our hours of operation are reduced to avoid the rush hour – to maintain the safety of our patients and our staff
Friends, family and community spirit are critical at times like this. As we rise to this challenge, we thank you for your understanding and support!